Bridging the Training Gap

  In a recent survey, companies listed the following as their greatest skill needs:


Leadership/executive level skills: 50%
Basic skills (traditional building blocks of business-level competencies): 46%
Professional or industry-specific skills: 41%
Managerial/supervisory skills: 31%
Customer service skills: 31%
Communication/interpersonal skills: 31%
Technical/IT/systems skills: 30%
Sales skills: 30%
Process and project management skills: 20%


 Source: “Bridging the Skills Gap,” American Society for Training & Development, 2009

How do the results compare with your experience?  What does your organization look like?  What are your organization’s gaps?  What have you done to close the gap?  What will you need to do to close the gap?


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