Think about it for a minute. Clearly growth, personal development, and challenging work and assignments are key to employee engagement. Those factors use to be controlled largely by the manager. But now with collaborative tools, web 2.0 applications employees can collaborate with and learn from people inside and outside of their organizations. Individuals now have the ability to connect with the best of the best. They can raise their game because they have to when they begin to interact with people of all backgrounds, located across the globe, and sometimes from different industries and companies.
What do you think? Has the role of the manager become less or more important with these changes?