An employee who makes $35,000 a year might think that’s a great salary. But if he learns that a peer makes $40,000, suddenly he’s an Upton Sinclair character. CEOs who don’t realize that employees’ salary expectations are fluid may be blindsided by unexpected defections. Put simply, managing those perceptions is a critical task for a leader.
Nicole Geller is founder of GCS Inc., a $4-million company based in McLean, Va., that specializes in placing contract and finance professionals. When it comes to tracking employee satisfaction vis-à-vis salary, Geller employs three key rules:
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